Contact & Support
Get help with the TaoMarketCap Developer Platform. We're here to support you.
Discord Community
Join our Discord server for real-time support and community discussions.
Join DiscordAbout TaoMarketCap Developer Platform
The TaoMarketCap Developer Platform provides comprehensive API access to real-time and historical cryptocurrency market data from the Bittensor ecosystem. Our paid API service is designed for developers, traders, and businesses who need reliable, high-performance access to TAO market data.
Key Features:
- Real-time price data and market metrics
- Historical data and analytics
- Subnet information and statistics
- High-availability infrastructure with 99.9% uptime
- Comprehensive API documentation
- Flexible pricing plans to suit your needs
Our API is built on a robust infrastructure designed to handle high-volume requests with low latency, ensuring your applications have access to accurate and timely data.
Getting Started
Sign Up
Create your account to access the developer portal. No credit card required to get started.
Choose a Plan
Select a plan that fits your usage needs. Start with our free tier or choose a paid plan for higher limits.
Generate API Key
Create your API key from the dashboard and start making requests immediately.
Integrate & Build
Use our comprehensive API documentation to integrate TaoMarketCap data into your application.
Frequently Asked Questions
What are the rate limits?
Rate limits vary by plan. Free tier includes basic access, while paid plans offer higher limits. Check the Plans page for detailed information on rate limits for each tier.
How is billing handled?
Paid plans are billed monthly. You can upgrade, downgrade, or cancel your plan at any time from the Plans page. Changes take effect at the start of your next billing cycle.
Can I use the API for commercial projects?
Yes! All our paid plans include commercial usage rights. You're free to use the API in production applications, trading bots, analytics platforms, and other commercial projects.
What kind of support do you offer?
We offer email support for all users and prioritized support for paid plan subscribers. You can also get community support through our Discord server.
How do I report a bug or request a feature?
Send us an email at support@taomarketcap.com with details about the bug or feature request. We review all submissions and prioritize based on user feedback.
Is there an SLA for uptime?
We maintain 99.9% uptime for our API infrastructure. Enterprise plans include formal SLA agreements. Contact us for enterprise pricing and SLA details.
Support Hours & Response Times
Email Support: Monday - Friday, 9:00 AM - 6:00 PM UTC
Response Times:
- Free Plan: Within 48 hours
- Paid Plans: Within 24 hours
- Enterprise Plans: Within 4 hours (priority support)
Discord Community: Available 24/7 for community support and discussions
Note: Response times are estimates for business days. We strive to respond as quickly as possible to all inquiries.